How to Order
Order Process
Contact Kim at 8 Cardinals to arrange for your keepsake and receive a quote.
(704) 269-8787
kb8cardinals@admin
Purchase Policy and Shipping Instructions
- Current production time is 10-12 weeks from receipt of payment AND clothing.
- Applicable taxes (NC residents) are added to appropriate purchases.
- All shipping costs are the responsibility of the purchaser (includes shipping clothing to be used for keepsake and return shipping for the completed keepsake). Return shipping cost will be calculated based on most current/best pricing available. To ship clothing, use to the address below. You may use whichever carrier you choose. See FAQs page.
- For smooth production, mail your clothing no later than 2 weeks after the purchase date/receipt of funds. If clothing is not received within a month of placing the order, the order will be cancelled and refunded.
- Inside the package include:
- A copy of your order confirmation or invoice (make sure your name, address, & phone number are included)
- The clothing to be used for keepsake transformation(s).
- Item details:
- If clothing is for multiple items (Legacy bear, Bambini, etc.), please attach a note to each piece of clothing with instructions indicating for which item each clothing item is to be used.
- I may follow up with you for clarification once I have received the package.
- When mailing clothing, please wrap it in a plastic bag before packaging to protect the garment if the package gets wet in transit. Bags are not returned.
- Please contact me the day you mail the clothing to alert me to be on the lookout for your package’s arrival. Include a photo of the postal receipt or tracking number and mail carrier/provider if possible (to locate in the event of a delay).
- I will contact you once your clothing arrives.
- Then the transformation begins…
- I will send a picture of your keepsake when your order is complete and ready for shipping.
- If you would like to include a “signature required for delivery” designation (no additional cost to you), please let Kim know during the order process.
- If the keepsake is being sent directly to a gift recipient, please add a note with the message you would like to include.
The mailing address for clothing:
8 Cardinals LLC
4311 School House Commons Road, Suite 245
Harrisburg, NC 28075
Are you local to the Harrisburg, NC area? (i.e. within 30 miles)
No shipping needed. Personalized pick up of clothing and delivery of completed keepsake are included. Contact Kim at 8 Cardinals to order and arrange local pick-up and delivery.
Thank you for entrusting your treasure to me~
Kim
